At Hawaii Wellness, LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hawaiiwellness.com (the “Site”), or receive our services.

Information We Collect

  • Personal Identifiers: name, email address, phone number, date of birth, mailing address.
  • Medical & Health Information: treatment history, medical conditions, medications, and related notes.
  • Usage Data: IP address, browser type, pages viewed, timestamps.
  • Cookies & Tracking: to analyze Site traffic and preferences.

How We Use Your Information

  • To provide, coordinate, and manage your wellness and medical care.
  • To schedule and remind you of appointments.
  • To process payments and insurance claims.
  • To improve our services and Site functionality.
  • To send you administrative notices, promotional materials, and health education (you may opt out).

HIPAA Notice of Privacy Practices

We are a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Your protected health information (“PHI”) is used and disclosed only as HIPAA permits and as described in our full Notice of Privacy Practices, available upon request or at hawaiiwellness.com/hipaa-notice. We will:

  • Use PHI to treat you and coordinate your care.
  • Disclose PHI to insurance payers and healthcare providers as needed.
  • Obtain your written authorization for uses outside treatment, payment, or healthcare operations.
  • Notify you of any breach of unsecured PHI.

Data Security

We implement administrative, physical, and technical safeguards, including encryption, access controls, and secure data center,s to protect your information.

Your Rights

  • Access & Correct – You may request a copy of or a correction to your records.
  • Accounting of Disclosures – Ask for a list of disclosures of your PHI.
  • Restriction & Opt-Out – You can request limits on how we use/disclose your information or opt out of certain communications.